Privacy Policy
SnapScript Pro — Effective: April 26, 2026
1. Who we are
SnapScript Pro (“SnapScript”, “we”, “our”) is an AI-powered real estate copywriting platform operated by Claudio Akerman, serving real estate professionals in Brazil and the United States.
Questions about this policy: privacy@snapscript.pro
2. Data we collect
Account data: name, email, and password (via Supabase Auth) or basic profile data via Google OAuth login.
Property data: type, address, area, bedrooms, bathrooms, price, agent descriptions, and photos you upload for AI analysis.
Usage data: pages visited, actions taken, generation count, active plan.
Payment data: processed exclusively by Stripe. We do not store credit card information.
Waitlist data: name, email, market, referral code, and campaign UTMs.
3. How we use your data
- Generate personalized real estate copywriting with AI
- Authenticate and manage your account
- Process payments and enforce plan limits
- Send transactional notifications (account confirmation, receipts)
- Communicate product updates (with opt-out)
- Improve AI models and copy quality
- Comply with legal obligations
4. Legal basis (US users)
For US residents, we process your data based on:
- Contract performance: to deliver the service you signed up for
- Legitimate interest: security, fraud prevention, and product improvement
- Consent: for marketing communications — you may opt out at any time
- Legal obligation: when required by applicable law
California residents (CCPA): You have the right to know, delete, and opt out of sale of personal information. We do not sell personal information. To exercise your rights, contact privacy@snapscript.pro.
5. Third-party sharing
We share data only with the following service providers under data protection agreements:
- Supabase — database, authentication, and photo storage
- Google Gemini — photo analysis and intake conversation
- Anthropic Claude — copywriting generation
- OpenAI GPT — compliance checking
- Stripe — payment processing
- Vercel — application hosting
We do not sell, rent, or trade your data with third parties for advertising purposes.
6. Storage and security
Your data is stored on secure servers managed by Supabase (AWS). Property photos are kept in a private bucket with authenticated access. Passwords are never stored in plain text.
We apply row-level security (RLS) controls, ensuring each user can only access their own data.
7. Data retention
We retain your data for as long as your account is active. Upon account deletion, personal data is removed within 30 days, except where retention is required by law (e.g., financial records for 7 years under US tax law).
8. Your rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
- Withdraw consent for marketing at any time
To exercise your rights: privacy@snapscript.pro. We respond within 30 days.
9. Cookies and tracking
We use essential cookies for session authentication (Supabase) and anonymous usage analytics (PostHog). We do not use advertising or cross-site tracking cookies.
10. Children
SnapScript Pro is intended solely for real estate professionals aged 18 and over. We do not knowingly collect data from minors. If we become aware of such data, it will be deleted immediately.
11. Changes to this policy
We will notify you by email at least 15 days before any material changes. Continued use of the service after that period constitutes acceptance of the revised policy.
12. Contact
Data controller: Claudio Akerman
Email: privacy@snapscript.pro